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Cookie policy


ART PAINT SHOP (“we” or “us” or “our”) may use cookies, web beacons, tracking pixels, and other tracking technologies when you visit our website [www.art-paint.shop], including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”) to help customize the Site and improve your experience.

We reserve the right to make changes to this Cookie Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Cookie Policy. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Cookie Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Cookie Policy by your continued use of the Site after the date such revised Cookie Policy is posted.

Use of cookies 

A “cookie” is a string of information which assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use each time you submit a query to the Site. We use cookies on the Site to, among other things, keep track of services you have used, record registration information, record your user preferences, keep you logged into the Site, facilitate purchase procedures, and track the pages you visit. Cookies help us understand how the Site is being used and improve your user experience.

Types of cookies

The following types of cookies may be used when you visit the Site:

Advertising Cookies

Advertising cookies are placed on your computer by advertisers and ad servers in order to display advertisements that are most likely to be of interest to you. These cookies allow advertisers and ad servers to gather information about your visits to the Site and other websites, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies are linked to a computer and do not gather any personal information about you.

Analytics Cookies

Analytics cookies monitor how users reached the Site, and how they interact with and move around once on the Site. These cookies let us know what features on the Site are working the best and what features on the Site can be improved.

Our Cookies

Our cookies are “first-party cookies”, and can be either permanent or temporary. These are necessary cookies, without which the Site won’t work properly or be able to provide certain features and functionalities. Some of these may be manually disabled in your browser, but may affect the functionality of the Site.

Personalization Cookies

Personalization cookies are used to recognize repeat visitors to the Site. We use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the Site.

Security Cookies

Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorized parties.

Site Management Cookies

Site management cookies are used to maintain your identity or session on the Site so that you are not logged off unexpectedly, and any information you enter is retained from page to page. These cookies cannot be turned off individually, but you can disable all cookies in your browser.

Third-Party Cookies

Third-party cookies may be place on your computer when you visit the Site by companies that run certain services we offer. These cookies allow the third parties to gather and track certain information about you. These cookies can be manually disabled in your browser.

Control of cookies

Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the Site.

For more information on how to control cookies, check your browser or device’s settings for how you can control or reject cookies, or visit the following links:

Apple Safari

Google Chrome

Microsoft Edge

Microsoft Internet Explorer

Mozilla Firefox


Android (Chrome)


iPhone or iPad (Chrome)

iPhone or iPad (Safari)

In addition, you may opt-out of some third-party cookies through the Network Advertising Initiative’s Opt-Out Tool.

Other tracking technologies

In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies on the Site to help customize the Site and improve your experience. A “web beacon” or “pixel tag” is tiny object or image embedded in a web page or email. They are used to track the number of users who have visited particular pages and viewed emails, and acquire other statistical data. They collect only a limited set of data, such as a cookie number, time and date of page or email view, and a description of the page or email on which they reside. Web beacons and pixel tags cannot be declined. However, you can limit their use by controlling the cookies that interact with them.

For more information about how we use information collected by cookies and other tracking technologies, please refer to our Privacy Policy posted on the Site. This Cookie Policy is part of and is incorporated into our Privacy Policy. By using the Site, you agree to be bound by this Cookie Policy and our Privacy Policy.

If you have questions or comments about this Cookie Policy, please contact us at:

Rave Painter’s Shop UG
d.b.a Art Paint Shop
Feldbergstr. 9-11
79761 Waldshut-Tiengen
E-Mail: contact@art-paint.shop

Processing of personal data

Art Paint Shop takes the protection of your personal data very seriously. The way the data is processed intends to limit the processing of your personal data to what is strictly necessary for an efficient and economical use of our offer. Art Paint Shop assures you that your data will be processed in an honest, transparent and informed manner, according to the EU General Data Protection Regulation no. 679/2016 (“GDPR”).

This is why the company has decided to inform you through this Personal Data Processing Policy (“Data Processing Policy” or “Policy”) regarding:

  • Who are we?

  • What is personal data?

  • What personal data is collected and processed?

  • How is personal data collected and processed?

  • How long is personal data stored?

  • Who is personal data shared with?

  • When is personal data transferred outside the European Union or EEA?

  • What security measures are implemented for the protection of your data?

  • What are the customer’s rights and options regarding the processed personal data?

Art Paint Shop (the “Store”) will have the same approach every time you visit the Online Store. This Data Processing Policy may be modified or updated at any time, when the Store considers that certain changes occurred in the activities through which personal data is processed. The changes will be posted on the Site and you will be informed accordingly by e-mail.

Who are we?

Rave Painter’s Shop UG, d.b.a Art Paint Shop, German legal person, registered at the Trade Register under no. HRB 723958 having a unique fiscal registration code 11090/32272 and VAT number DE 342128189 is the operator of your data and the entity that supplies you with goods through the Online Store.

What is personal data

Personal data means any data or information that helps to identify the customer directly (i.e first and last name, date of birth, home address) or indirectly. Some information is less obvious (such as your shopping preferences and habits, computer’s IP), but that if associated helps to identify the person and thus circumscribe the notion of “personal data”. In general, following type of personal data is processed by the company:

  • First and last name

  • Email Address

  • Phone number;

  • Billing and shipping address

  • General geo-location of the device from which the customer authenticates in the client account;

  • Information about the purchased products and services;

  • The degree of use and the customer’s activities on the Online Store platform;

  • Customer’s interests and preferences.

Art Paint Shop does not allow the processing of personal data of minors (under the age of 18). In the process of creating an account or placing an order in the Online Store, the customers must confirm that they have reached the age of 18.

What personal data is processed?

If the user is browsing the website for information purpose only, without logging in, creating an account or contacting the Store, following data may be collected, saved and/or processed:

  • IP address of the calling computer, date and time of access

  • name and URL of the file viewed

  • browser used

  • number of bytes transferred status of the page viewed

  • Session ID

  • Referral URL

The collection and processing of this data is carried out in order to allow the use of the website (establishment of the connection), to ensure the lasting system’s security and stability and the network’s infrastructure technical administration. In addition, this data is analysed for internal statistical purposes and in order to improve the supply and is then deleted. This assessment is done by an external service provider, so that the company received only anonymized assessments, which does not identify the person.

As part of processing behalf, a third-party provider provides the Store with website hosting and presentation services. This serves to protect the Store’s legitimate interests in the correct presentation of its offer, which predominate in the context of a balancing of interests. All data collected in connection with the use of this website or in the forms provided for this purpose in the online store are processed on its servers. Processing on other servers only takes place within the framework described here.

This service provider is located in a country of the European Union or the European Economic Area.

If the customer uses the online store and places an order, his/her personal data which is necessary for the processing of the order and for customer service (name, address, e-mail address, order data, payment data, customer number, telephone number, IP address) as well as the data that communicated by the customer on a voluntary basis is collected and processes. This data is required for the processing of orders and payment and will therefore be processed in this context. This allows the optimally and quick fulfilment of the order. If the customer refrains from providing the data necessary to process the order (name, address, email address, order data, payment data, customer number, telephone number), the Store will not be able to fulfil the order.

Mandatory fields are marked as such, because in these cases the data is needed for contract processing, customer account opening and/or order shipping. The data collected can be viewed from the respective input forms and is used according to GDPR and country laws for the requests and order processing. After completing order and/or requests, processing or customer account deletion, the respective data use will be restricted to further processing and deleted after expiry of the retention periods under tax and commercial law. Any further use of the data will be done only with the person’s express consent. The deletion of the customer account is possible at any time and can take place by the account owner by sending a message to the contact address contact@art-paint.shop or by using the function provided for this purpose in the customer account.

How is personal data collected and processed?

Art Paint Shop collects and processes your data to fulfil the orders you place and to deliver the products you want, improve your experiences in the Online Store, provide assistance and support when using the Online Store / customer account, or to create a customer profile in order to send personalized offers (direct marketing).

When sending to the customer personalized offers through direct marketing channels (SMS, e-mail, push-up notifications) certain “profiling techniques” may be used, respectively a way of automatic processing data consisting mainly in the analysis and interpretation of collected customer information, necessary to evaluate or predict some aspects related to customer’s preferences, shopping interests, etc. For profiling purposes, Art Paint Shop does not process sensitive data regarding sexual orientation, religious beliefs or political affiliations.

Customer’s behaviour and personal shopping preferences are reflected in the visit and/or shopping history, the use of the mobile app and other personal interests the customer may have.

According to customer’s consent, based on the data processing, the Store may send you:

  • personalized offers based on online behavioural advertising;

  • personalized offers based on the profiling done for direct marketing purposes, through SMS communication channels, email and push-up notifications;

  • offers based on personalized audiences (on customer lists) on Facebook.

* Consent – means free, specific and informed consent by which the person accepts without a doubt that his/her data will be processed by the company for the purpose for which the consent is given. In the Online Store, the consent is expressed by the action to tick the relevant box associated with the purpose and means of information processing specified in this Information Note.

How long is personal data stored?

Art Paint Shop will keep the data only as long as the customer has an active customer account and / or continues to shop in the Online Store. If the customer deactivates his/her account in the Online Store and/or explicitly requests to the Store the total account deletion, the data associated with the customer account will be deleted or anonymized so that identification in the data tracking systems is impossible, unless the company is obliged to maintain these data for a longer period according to the law, for reporting to public authorities, or to defend our rights in court. This is how the company ensures the customer’s full control over own data.

Who is personal data shared with?

Personal data may be transmitted to and processed by Art Paint Shop trusted partners to provide the customers with products.

In order to provide to the customer with the products, personal data may be shared with the company’s reliable partners. The partners and suppliers are carefully selected and perform, on company’s behalf, operations in support of the business. Only the personal data necessary to carry out the specific entrusted activities is shared with them.

When certain activities are outsourced to the company’s trusted partners, every reasonable effort is made to verify in advance whether they ensure the protection of personal data through strict data security measures and to conclude with each partner a data processing contract.

Specifically, some data is transmitted to third parties (the Store’s suppliers and partners) to perform the functions and services necessary to operate the Store’s activities, insofar as this is necessary for the delivery of the ordered goods.

Depending on the payment service provider selected in the order process, the payment data collected for payment processing is transferred to the credit institution responsible for the payment and, where applicable, to the payment service providers mandated or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if the customer creates an account there. In this case, the customer must log in to the payment service provider with his/her access data during the ordering process. The data protection declaration of the relevant payment service provider applies in this regard.

When is personal data transferred outside the European Union or EEA?

Art Paint Shop may use payment and shipping service providers based in a country outside the European Union. The transmission of personal data to these companies takes place only in the context of the need to perform the contract.

What security measures are implemented for the protection of your data?

Art Paint Shop provides the technical and organizational measures necessary for the safe collection, processing and storage of data, including against unauthorized access, unauthorized use of data, or destruction, loss or alteration of data. The company is committed to keep your personal data safe and take all reasonable safeguards to do so.

The company implements systematic processes for training people responsible for IT security and for monitoring and auditing the security of IT systems and infrastructures according to the Art Paint Shop internal policies.

In addition, every reasonable effort is made to ensure (including through contracts) that company’s trusted partners also manage appropriate technical and organizational measures for the processing of the data shared with them.

All data that the customer transmits to the store is protected by Secure Socket Layer (SSL) encryption. SSL is a protocol developed to allow secure transmission of data over the Internet. SSL uses the Public-Private-Key procedure. Thus, data encoded with a public key can only be decrypted with a specific private key.

What are the customer’s rights and options regarding the processed personal data?

The customer benefits, if and to the extent provided by the applicable law, from the following rights with regard to the aforementioned persons in charge:

  • the right to access his/her personal data free of charge, to obtain a copy of this data as well as a right to obtain information, in particular as to their origin and recipients and the purposes and duration of the processing;

  • where applicable, a right to rectify inaccurate or incomplete data, erasure or limit its processing;

  • the right to oppose their processing, provided that it takes place on the basis of a legitimate interest of the controller and that he/she sets out the reasons for object to their processing (article 21 GDPR, if applicable);

  • the right to portability of personal data to request that it be received or transmitted to another controller;

  • the right to manage the access, rectification or direct deletion of some data available in the customer account in the Online Store;

In addition, if and to the extent provided by the applicable law, the customer has the right to lodge a complaint with a supervisory authority, for example in the state in which the responsible person is domiciled, or ” State of your place of residence, your place of work or the place of the infringement (article 77 GDPR, if applicable).

The competent supervisory authority for data protection is Germany is:

The State Commissioner for Data Protection and Freedom of Information in Baden-Württemberg:

Home address
Königstrasse 10 a
70173 Stuttgart

Postal address:
P.O.Box 10 29 32
70025 Stuttgart
Tel: 0711 / 615541-0
Fax: 0711 / 615541-15
Email: poststelle@lfdi.bwl.de

Do not hesitate to contact Art Paint Shop before contacting the supervisory authority.

This Data Processing Policy is subject to change and is supplemented with the other specific policies of Art Paint Shop respectively: The cookie use policy, available on the Online Store website.

Last updated 20-Oct-2023